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dc.contributor |
Universitat de Vic - Universitat Central de Catalunya. Departament de Comunicació |
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dc.contributor |
Universitat de Vic - Universitat Central de Catalunya. Grup de Recerca en Tractament de Dades i senyals |
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dc.contributor.author |
Contreras, Ruth S. (Ruth Sofhía) |
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dc.contributor.author |
Blanco Martínez, Alejandro |
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dc.date.accessioned |
2022-03-16T08:03:30Z |
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dc.date.available |
2022-03-16T08:03:30Z |
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dc.date.created |
2021-06 |
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dc.date.issued |
2021-06 |
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dc.identifier.citation |
Contreras-Espinosa, R.S., Blanco, A. (2021). A literature review of e-government services with gamification elements. International Journal of Public Administration. https://doi.org/10.1080/01900692.2021.1930042 |
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dc.identifier.issn |
0190-0692 |
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dc.identifier.issn |
1532-4265 |
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dc.identifier.uri |
http://hdl.handle.net/10854/7046 |
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dc.description.abstract |
Nowadays, many democracies are facing, as a growing problem, a breach of
communication between citizens and political representatives, resulting in a low citizen
participation in political decision-making and during public consultations, leading to a
low engagement. Therefore, it is fundamental to generate a constructive relationship
between the public administration and the citizens by solving their needs. This
document contains a useful literature review of the gamification topic and e-government
services, providing a conceptual background and presents a selection and analysis of the
different gamification applications found. Three lines of research gaps were identified,
with a potential impact on future studies. |
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dc.description.sponsorship |
Co-funded by the Horizon 2020 programme of the Europena Union CO3 project Grant Agreement 822615 |
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dc.format |
application/pdf |
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dc.format.extent |
27 p. |
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dc.language.iso |
eng |
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dc.publisher |
Taylor & Francis |
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dc.rights |
Aquest document està subjecte a aquesta llicència Creative Commons |
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dc.rights.uri |
https://creativecommons.org/licenses/by-nc/4.0/deed.ca |
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dc.subject.other |
Gamificació |
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dc.subject.other |
Smart cities |
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dc.subject.other |
E-government |
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dc.subject.other |
Game elements |
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dc.subject.other |
Maturity models |
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dc.title |
A literature review of e-government services with gamification elements |
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dc.type |
info:eu-repo/semantics/article |
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dc.embargo.terms |
18 mesos |
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dc.identifier.doi |
https://doi.org/10.1080/01900692.2021.1930042 |
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dc.rights.accessRights |
info:eu-repo/semantics/embargoedAccess |
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dc.type.version |
info:eu-repo/acceptedVersion |
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dc.indexacio |
Indexat a SCOPUS |
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dc.indexacio |
Indexat a ESCI |
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